This Privacy Policy describes how Motivated Leads, LLC ("Motivated Leads," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at motivatedleads.com, use our services, or otherwise interact with us.

By using our website or services, you agree to the terms of this policy. If you have questions, contact us at info@motivated-leads.com.

1. Information We Collect

Information you provide directly: When you sign up, fill out a form, or contact us, we may collect your name, company name, email address, phone number, mailing address, and payment information.

Information collected automatically: When you visit our website, we automatically collect certain technical data including your IP address, browser type, device identifiers, operating system, referring URLs, pages visited, and time spent on the site. This data is collected through cookies, pixels, and analytics tools.

Information from third parties: We may receive information about you from advertising platforms (such as Meta and Google), analytics providers, and other third-party services we use to operate our business.

2. How We Use Your Information

We use the information we collect to:

• Deliver and manage your lead purchases and account

• Process payments and manage billing

• Communicate with you about your account, leads, and our services

• Send marketing and promotional communications (you can opt out at any time)

• Deliver targeted advertising based on your interests and activity

• Detect and prevent fraud and abuse

• Improve our website, services, and marketing

• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies on our website. These include:

Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to deliver relevant ads to people who have visited our site. To learn more about how Meta uses this data, visit facebook.com/privacy/policy.

Google Ads and Google Analytics: We use Google Analytics to understand how visitors use our site and Google Ads to measure and optimize our advertising campaigns. To learn more, visit policies.google.com/privacy.

TikTok Pixel: We use the TikTok Pixel to track actions taken on our website after interacting with our TikTok ads and to build advertising audiences. To learn more, visit tiktok.com/legal/privacy-policy.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website. You can also opt out of interest-based advertising at optout.aboutads.info or optout.networkadvertising.org.

4. How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes.

We may share your information in the following circumstances:

Service providers: We share information with vendors and partners who help us operate our business — including payment processors, CRM platforms, email providers, and analytics tools. These providers are contractually required to protect your information and may only use it to perform services on our behalf.

Advertising platforms: We share data with advertising platforms such as Meta and Google to deliver and measure our ad campaigns. This may be considered "sharing" under certain state privacy laws.

Affiliates and business partners: We may share information with affiliated companies or business partners to offer relevant products or services.

Legal and compliance: We may disclose information when required by law, subpoena, court order, or to protect the rights and safety of Motivated Leads or others.

Business transfers: If Motivated Leads is acquired, merged, or sold, your information may be transferred as part of that transaction.

SMS data: We do not sell, rent, or share mobile phone numbers with third parties for their own marketing purposes. Mobile numbers may be shared with SMS service providers solely to deliver messages on our behalf. SMS opt-in data and consent are never shared for third-party marketing.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure. You use our services at your own risk, and we cannot guarantee absolute security.

7. Minors

Our services are intended for business use by individuals 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will delete it promptly.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Opt out of the sale or sharing of your personal information

To exercise any of these rights, contact us at info@motivated-leads.com. We will respond in accordance with applicable law.

You can opt out of marketing emails by clicking "unsubscribe" in any email we send. You can opt out of SMS messages by replying STOP.

9. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights.

Categories of personal information we collect:

• Identifiers (name, email, phone, IP address, account name)

• Commercial information (transaction history, payment information)

• Internet activity (browsing behavior, interactions with our ads and website)

• Business contact and professional information

How we use and share this information: We use this information to operate our services, process payments, deliver advertising, and improve our business as described in this policy. We may share information with service providers, advertising platforms, and affiliates as described in Section 4.

Your CCPA rights:

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources we collected it from, the purposes for which we use it, and the categories of third parties we share it with.

Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.

Right to Correct: You can request that we correct inaccurate personal information we hold about you.

Right to Opt Out: You can opt out of the sale or sharing of your personal information by contacting us at info@motivated-leads.com or by adjusting your cookie preferences on our website.

Right to Non-Discrimination: We will not deny services, charge different prices, or provide a different level of service because you exercised your privacy rights.

To submit a CCPA request, contact us at info@motivated-leads.com or call 412-254-9225. We will verify your identity before processing your request and respond within 45 days.

10. Other State Privacy Laws

We are committed to complying with applicable state privacy laws, including those in Texas, Florida, Virginia, Colorado, Connecticut, and other states with enacted privacy legislation. If you have questions about your rights under your state's law, contact us at info@motivated-leads.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Updates to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated by posting a notice on our website or by contacting you directly. Your continued use of our services after any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about this policy or want to exercise your privacy rights:

Motivated Leads, LLC 5225 Library Road #136 Bethel Park, PA 15102 Email: info@motivated-leads.com Phone: 412-254-9225